The AI Answering Service Built for Insurance Agencies
DigiX OnCall captures quote requests, qualifies callers, and routes the right opportunities to your team before slower agencies ever get a shot. It gives you 24/7 intake coverage without adding more staff to the phones.
Insurance leads go cold within 5 minutes of inquiry
Responding within 5 minutes = 21x higher conversion
Average auto policy commission: $150 first year
Average home policy commission: $400 first year
Agency missing 5 calls/week at 30% conversion = $23,400/year in lost commissions
Operational risk
Quote requests coming in after hours go unanswered while competing agencies call first.
Operational risk
Staff spend valuable selling time on repetitive intake instead of writing policies.
Operational risk
A speed-to-lead gap means the best-fit prospects bind somewhere else.
Operational risk
Qualification quality changes depending on who happened to answer the phone.
Agency reality
Built for the calls insurance teams lose when the desk is already full.
OnCall handles the first response layer so your team spends more time quoting and binding, not untangling missed calls and vague voicemails.
See full DigiX OnCall detailsUse case
Quote request at 8PM on a weekday
Use case
Overflow during busy renewal season
Use case
Caller asking about coverage types before committing
Use case
Multi-line household inquiry needing qualification
See how it works
A stable intake workflow for quote requests that cannot wait until tomorrow.
DigiX OnCall gives your agency a consistent first-response process. Every caller gets answers, basic qualification, and a clean handoff path instead of a race to see who calls back first.
Call path
Home insurance intake
Quote request call
A prospect calls from your website, Google profile, or existing marketing campaign.
DigiX OnCall answers
The call is picked up instantly with a steady intake script that sounds like your agency.
Coverage details captured
The system collects line of business, current provider, timeline, and the key details your team needs.
Routed or booked
Qualified callers are transferred to the right licensed agent or booked into a callback window.
Summary delivered
Your team receives a structured intake summary instead of chasing context across voicemails.
Sample exchange
Home policy quote request
Line
Home
Current carrier
State Farm
Next action
Agent callback booked
Simple ROI framing
Missed intake calls become expensive faster than most agencies realize.
If you miss X calls per week at $300 average commission, you are leaving real revenue behind before your producers even get a chance to quote.
Static estimate
3 calls/week
$14,040/year
Small leak, still meaningful margin
5 calls/week
$23,400/year
Common miss rate for lean agencies
10 calls/week
$46,800/year
Busy seasons compound fast
Frequently Asked Questions
Questions insurance agencies ask before putting DigiX OnCall in front of quote requests.
Can't find what you're looking for? Book a strategy call
Next move
Stop letting quote requests die in the queue.
Book a strategy call and see how DigiX OnCall would answer your inbound calls, capture qualified opportunities, and route them cleanly to your team.