Respond to Every Quote Request in Under 2 Minutes
DigiX Onramp gives your agency a faster inbox front line for quote requests, coverage questions, and after-hours inquiries without stretching the team thinner.
Command queue
New household quote intake
First response SLA
< 2 min
Captured fields
Coverage + timeline
Routing target
Best-fit agent
Inbound
“Need auto + renters quote. Current carrier is Geico. Looking to switch before next renewal.”
Qualified
Coverage lines identified, current provider captured, renewal timing confirmed, and agent match selected.
Outcome
Lead summary delivered with the recommended next step before the inquiry stalls.
Inbox failure point
Quote requests submitted online expect an immediate response, not next-morning triage.
Inbox failure point
Team response times vary, so good leads receive inconsistent first impressions.
Inbox failure point
After-hours form submissions sit untouched during the most impatient part of the buyer journey.
Inbox failure point
Manual follow-up breaks down when the desk is busy or multiple lines need attention at once.
Inbox moments
Built for the quote requests that show up when no one is watching the inbox.
Onramp gives the agency a consistent first-response layer, so coverage questions and quote opportunities move into a qualified handoff instead of an unworked queue.
See full DigiX Onramp detailsUse case
Online quote request at 9PM
Use case
SMS inquiry about coverage options
Use case
Email lead from comparison site
Use case
Multi-policy household inquiry
See how it works
An inbox workflow tuned for faster quote qualification and cleaner routing.
The goal is not just faster reply speed. It is better intake quality, cleaner handoff, and fewer quote requests slipping through a busy agency inbox.
Inbox workflow
Insurance lead routing
Quote request arrives
A new lead comes in from your web form, email, or comparison-site source.
DigiX Onramp responds instantly
The lead gets an immediate first touch while interest is still highest.
Coverage type and property or vehicle details are captured
Onramp qualifies the inquiry with the details your producers need to move efficiently.
Lead is routed to the right agent
The conversation is handed off based on line of business, urgency, and fit.
Team receives summary and lead score
Your agency gets context and next-step clarity instead of starting from scratch.
Sample exchange
Multi-line household quote
Lead type
Home + auto
Current carriers
Progressive + Citizens
Outcome
Lead scored + routed
Frequently Asked Questions
Questions insurance agencies ask before handing quote-request follow-up to DigiX Onramp.
Can't find what you're looking for? Book a strategy call
Next move
Respond before the quote request drifts to another agency.
Book a strategy call and see how DigiX Onramp can give your agency a faster, calmer first-response system for every inbound quote request.